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Sam H. Biggs

Data Scientist

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About Me

I specialize in making elegant solutions, engineering analytics, and the practical application of Data Science techniques.

By day, data is transformed, and solutions are found for {Insert current employer}. By night, guitars are played, skills are developed, and I try not to burn anything. I have years of analytical and data driven experience that have helped tranform me into a full stack Data Scientist . I would love to chat with you about data "stuff", Sunny, my dog, ML, sweep picking, Foon, Marvel comics, or Jack Burton.

Experience

Pura

Head of Data Science & Analytics

Completely rearchitected the company's analytics and data architecture, leading to improved data accessibility, reduced processing time, and enhanced data quality. Spearheaded the development, training, and deployment of multiple machine learning models, enabling data-driven insights and optimized business processes. Designed and implemented an Xgboost-based customer retention model, resulting in a reduction in churn rate and increased customer satisfaction. Pioneered the creation of self-service analytics and reporting tools, empowering stakeholders to make data-informed decisions independently and saving company time. Developed and executed the company's data compliance process, ensuring adherence to data regulations and establishing trust with customers and partners. Collaborated with cross-functional teams to develop and implement robust A/B (and multi armed bandits) testing processes for product features and releases, accelerating innovation and driving revenue growth.

Voyageurs

Senior Analyst

Developed and implemented strategies that resulted in 109% online revenue YoY for multiple e-commerce businesses. Provides data visualizations, analysis, and actionable insights to drive decision making. Develop and manage lead (data) pipeline to enable lead scoring. Craft accurate forecasts for benchmarking and growth planning. Use GA, Klaviyo, Shopify and POS data to develop purchasing segments and personas for actionable decision making. Manage multiple GA, GTM, and Shopify instances concurrently. Scoped, developed, and launched an application for the Shopify App Store. Develop and manage reporting, dashboards and insights to support and direct cross-functional teams in brand marketing efforts.

Pluralsight

Senior Analyst

Responsible for execution of lead flow and lead creation processes that encompass the marketing to sales handoff and drive business outcomes with customers. Apply statistics and advanced analytics techniques to evaluate and optimize inbound lead scoring. Built new lead scoring model framework using ML and statistical techniques. Performs analysis to optimize MQL/MQC rates and improve MQL quality. Analyze lead data and create propensity models focused on MQL conversion. Drives lead routing operations, including technical changes to ensure efficient and accurate handoff to BizDev. Partners with MarTech on the lead enrichment process, operations, and experience -- including, how it affects our global lead scoring model. Works closely with Marketing, Sales, Data and BizTech teams to establish lead management best practices, operational and process improvements, and analytical insights. Created long-term tooling, reporting, and analytics suite that allows us to ‘diagnose’ and optimize performance.

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Data Science Technical Lead

Managed a team focused on providing deep analytics to the firm’s New York based clients. Functioned as the primary advanced analytics and data science consultant for all clients in the firm. Provided POVs recommending appropriate tools and methods to accomplish client goals. Developed regression, forecasting, classification, and clustering scripts for various clients using Python. Collaborated with interdisciplinary teams to develop meaningful data-stories that drove strategic direction and informed business decisions. Maintained and delegated an on-going book of work for seven clients that consisted of thirteen unique Tableau workbooks and dozens of real-time dashboards that displayed finely tuned data visuals which provided quick insights. Designed and developed a large scale association analysis tool enabling Fortune 500 clients to optimize key campaigns; the tool handled over thirteen million records generated by users and their page views. Presented complex data and analysis to client stakeholders resulting in additional RFPs, SOWs, and drove campaign optimizations. Enabled UX and CX strategies through the implementation of standard and custom GTM tags. Worked with ETL developers to create a data layer solution enabling the combination of a diverse stack of data sources into a single data warehouse for customer journey analytics enablement. Held bi-weekly and monthly team training sessions that focused on skill development, industry trends, standards, and best practices.

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Senior Analyst

Structure, define, and complete ad-hoc, periodic, and ongoing analytics to identify patterns or scenarios, develop models that depict or describe historical events, and build predictive models for the purposes of business enhancement. Create predictive models that forecast performance and provide insight into improving business processes.

Goldman Sachs

Business Intelligence Developer

Design, code, test, and aggregate results from queries to provide information to users and key stakeholders. Develop advanced ETL techniques and provide automated solutions for streamlined processing. Participate in the design, development, and analysis of data architecture and warehousing approaches. Design interactive data visuals and develop underlying infrastructure. Provide insight to build and automate workflows.

Goldman Sachs

Product Manager

Defined the product strategy to deliver laser sharp code and design changes to our tax platform. Gathered enhancement evidence from client experience data and complex IRS guidelines. Successfully transformed our hard earned, data backed vision and wire frames into shipped features. The latest enhancements provided well received UX updates while also maintaining our products status as both regulatory compliant and industry leading.

Iasis Healthcare

Risk & Quality Data Analyst

Performed epidemiological analysis on patient outcomes and surgical proceedings. Developed risk assessments and implemented quality enhancement programs targeted at specific populations. Drafted quality and risk proposals based on data and delivered prescriptive feedback to internal stakeholders for review and implementation.

LineHaul National

Principal Compliance Analyst

Developed compliance ETL system. Created the companies HR policies, on-boarding process, and employee handbook. During my tenure, we successfully on-boarded over 50 employees. I created a comprehensive compliance program that resulted in on-going licensure. Led the compliance department through several successful DOT and insurance audits. Created a business intelligence process to actively monitor compliance and route data.

US Forest Service

Data Analyst

Converted National Forest Library data into a new format which gave Forest Service employees the ability to search through a greater population of the USFS catalog with ease and accuracy.

MTSI

Laboratory Analyst

Pulled pipeline fuel samples and tested content. Independently verified quality and reported metrics covering the entire testing suite. Testing included vapor analysis, distillation, litmus, and octane testing. Results were used to determine future processing and for purchase considerations.

Education

Georgia Institute of Technology

Master of Science in Data Science & Analytics

DevMountain

Software Development

Boise State and Weber State University

Bachelor of Science in Health Administration

Skills and Tools

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